Frequently Asked Questions

Coverage activates automatically the moment you check in at any WRR partner resort. There is no enrollment form, no sign-up fee, and no paperwork — if your resort is a WRR partner, you are protected from the moment you arrive.

No. WRR coverage applies to guests of every age — infants to seniors — with no exclusions for age or pre-existing conditions. Every registered guest at a partner resort receives the same automatic protection.

Call our 24/7 emergency hotline at 1-888-WRR4YOU (1-888-977-4968) or ask any member of your resort's staff to contact WRR for you. Our multilingual response team is available 24 hours a day, 365 days a year, and coordinates everything from physician dispatch to air ambulance evacuation.

Yes. WRR protection extends beyond the resort boundaries to excursions and local travel, including motor accidents, scuba diving incidents, local diseases, natural disasters, and civil unrest — in more than 100 countries worldwide.

Our operations center is multilingual and staffed 24/7/365. We handle emergencies in every major language, so you will never face a communication barrier during a crisis abroad.

Contact our partnership team at info@worldresortrescue.com or 1-888-977-4968. We review your property and guest volume, present a straightforward agreement, and once signed your resort is live in the WRR network immediately — there are no systems to install.

Essentially nothing. Coverage activates automatically at check-in with no forms, no enrollment desk, and no ongoing administration. Your front desk workflow does not change, and WRR handles the entire emergency response when an incident occurs.

When a guest emergency occurs, WRR takes over the medical, legal, and logistical response — physician dispatch, hospital referrals, air ambulance evacuation, legal referrals, and embassy coordination. Transferring that response to a proven 20+ year global network materially reduces your operational and reputational risk.

WRR has operated for more than 20 years, protects over 7 million beneficiaries annually, and responds in more than 100 countries. Partner resorts range from boutique properties to major international brands.

Emergency medical coverage includes physician dispatch to your location, referrals to qualified hospitals, ongoing medical monitoring, and emergency prescription replacement — coordinated by our 24/7 operations center anywhere in our 100+ country network.

Air ambulance services include emergency air evacuation, medical escorts, ICU-equipped aircraft, bedside-to-bedside transport to an appropriate facility, and the safe return of dependent children if a parent or guardian is hospitalized.

Yes. WRR provides legal aid referrals, bail bond assistance, lost document and passport support, and embassy coordination in any jurisdiction. We also offer travel support including emergency funds transfer, translation, companion transportation, and auto or luggage assistance.

Call 1-888-WRR4YOU (1-888-977-4968) or email info@worldresortrescue.com with your name, partner resort, and dates of stay. Because coverage is automatic at check-in, there are no policy numbers to locate — our team verifies your stay with the resort and coordinates assistance directly.